Zoho SalesIQ - Live Chat & Customer Engagement Suite
Zoho SalesIQ - Live Chat & Customer Engagement Suite
1 operator license
Visitor insights (50K visitors/month)
1000 chat sessions/month
1 chatbot
Advanced visitor information
Email signature chat
Messaging channels
Block spammers in channels
Departments
FAQs and articles
Chat routing
Chat transfer and group chat
Proactive chat triggers
Lead and company scoring
Business hours
Branding
Visitor-side chat history
Audio call and screensharing
Call support in mobile SDK
Zoho and third-party integrations
1 operator license
Visitor insights (100K visitors/month)
Unlimited operator chat sessions
5 chatbots
50K chatbot conversations
Conversation summary (Zia)
Writing assistant (Zia)
Custom widgets
Block IP
Conversation monitor
Weekly and monthly reports (scheduled)
Real-time reporting
TV app
1 operator license
Visitor insights (200K visitors/month)
Unlimited operator chat sessions
10 chatbots
100K chatbot conversations
Chat translation
Answer Bot Zia/OpenAI
Hybrid chatbot
Workflows
Tags
Smart suggestions Zia/OpenAI
Writing assistant OpenAI
Company profile enrichment Zia
Profanity management
Integrations with Cloud Telephony and PBX systems
